Access to and use of this Website (hereinafter “Site”) and the products and services available throughout this Website (collectively referred to as the “Services”) are subject to the following terms, conditions, and notes (the “Terms & Conditions”). If you do not agree to the Terms & Conditions, you should not use the Services of this Site.

Absence Of Sonance which operates the online shop www.aosconcept.com is the trading name of Absence Of Sonance C.O, a company registered in Greece. The company’s address is Ifikratous 20, 11633 Athens. Our VAT number is 801679561 (Tax office IZ’ Athinon). You can contact AOS at +30 21 0701 4717 and hello@aosconcept.com.

These terms and conditions, together with our current website prices, delivery details, contact details, and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by AOS. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

We may modify the Terms & Conditions from time to time. Please read the terms and check back often. If you do not agree to any change to the terms, then you should stop using the site. Any changes made after you have placed an order will not affect that order unless we are obliged to make the change by law.

Please note that this site is provided solely for your personal use. You are not allowed to use this site for any commercial purpose.

You will be personally responsible for your use of this site and for all your activities on this site. If you violate the terms, your access to this site on a temporary or permanent basis may be denied at AOS’s discretion. Use of the site only by persons over 18 years of age or minors with the consent of parents/ guardians.


PAYMENTS:
www.aosconcept.com provides the following payment methods:

1. PAYMENT BY CREDIT / DEBIT CARD / PREPAID CARD
You can pay for your order by debit card, prepaid card or credit card: Visa, MasterCard, Maestro.
All transactions are done through the secure digital environment of National Bank of Greece (NBG).

2. CASH ON DELIVERY PAYMENT TO THE COURIER
You can pay your order to the courier upon delivery in Greece, in cash, as long as the amount does not exceed €500.
Cash on delivery is only valid for deliveries within Greece.

3. PAYMENT THROUGH PAYPAL
By choosing to pay via PayPal, you are directed to PayPal’s secure website, where you log into your account and complete your transaction.

4. PAYMENT THROUGH KLARNA
By choosing the Klarna payment method, you have the option to buy in 3 interest-free installments. The first payment is made when your order is processed and the remaining 2 payments are automatically received every 30 days from the bank account, credit or debit card of your choice. The service is valid for purchases from 35 to 1,000 euros. With Klarna, you have the flexibility to shop without added interest. Visit Klarna’s FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/international/customer-service/ or by downloading the Klarna app.

In all the above payment methods, except for Klarna, you can choose to issue an invoice in the corresponding field when creating your order.


Intellectual Property 

The intellectual content of our site (such as photos, texts, and logos including HTML and other codes contained on the site) is the intellectual property of our company and is protected in accordance with law 2121/1993 “protection of intellectual property and related rights” without prejudice to any rights not expressly granted here. Any reproduction and redistribution of the above is prohibited. The company is not responsible for any form of damage suffered by the user/visitor of the site, services, options, and contents of this site. It also does not guarantee that any related website or servers through which any relevant service is made available to the user/visitor do not contain “viruses” or other malicious software or other harmful components. We recommend, in any case, that all users check that they have installed and upgraded protection software.


Orders

All orders are subject to acceptance and availability, which means that items in your shopping bag are not reserved and are available to other customers until the completion of your purchase. You can complete your order on your cart page. You can there make any changes you wish, such as removing any of the products or manipulating the quantity with the arrow buttons. Changes take effect after you press the Refresh button. To calculate the final amount of your order, select the delivery method of your preference. When you are confident with your choices, the specifications, and the quantities of the products added to the basket, you can “Proceed to payment”. At the next step, it is necessary to fill out your Billing address and the shipping address, only if different. This step is mandatory even if you choose to pick up your order from our store.

The 10% first-order discount code is not applicable to already discounted items and promotions.

We currently serve the below countries with the following delivery details:

  • Greece Attica area: 5,00€ charge and estimated delivery between 2 to 3 business days, or express delivery 10,00€ charge in 1 business day
  • Rest of Greece: 7,00€ charge and estimated delivery between 2 to 3 business days, or express delivery 14,00€ charge in 1 to 2 business days.
  • Cyprus: 25,00€ charge and estimated delivery 2 to 4 business days.
  • France, Germany, Austria, Spain, Finland and Denmark: 15,00€ charge and estimated standard delivery between 5 to 7 business days.
  • Italy, Romania, Belgium : 20€ charge and estimated delivery 7 business days.
  • United States: 32€ charge and estimated delivery 4 to 7 business days.
  • United Kingdom: 19€ charge and estimated delivery 8 to 9 business days.
  • Canada: 32€ charge and estimated delivery 10 to 12 business days.
  • Sweden: 16€ charge and estimated delivery 9 to 10 business days.
  • Lebanon: 47€ charge and estimated delivery 6 to 7 business days.
  • UAE, KSA, Kuwait, Bahrain: 31€ charge and estimated delivery 6 to 7 business days.

Free standard deliveries on all orders above 200,00€ (except during bazaar days)
Additional custom costs from certain countries are not included. Please review the customs costs for the recipient country, as these constitute an additional charge for the buyer.

Upon completion of your purchase, you will receive an informational e-mail stating the details of your order.

We reserve the right to cancel your order if one of the following occurs:

  • Your payment is not authorized.
  • There is no delivery service available in your location.
  • You don’t agree to the Terms & Conditions of our site.
  • One or more of the ordered items was listed at an incorrect price due to a typographical error.
  • If you wish to cancel your order, please inform us within 1 hour from the completion of your order. You will be notified on when you will be reimbursed if you have already made the payment.
  • If your refuse to accept your order more than twice.

© All prices are 24% VAT inclusive.


Right Of Withdrawal

You are entitled to withdraw from a purchase within 14 days (from receipt) without giving any explanation. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear declaration before the expiry of the above 14-day period. The customer must return the product to the excellent condition that received it. The basic condition for withdrawal is that the returned product has not been used, is in excellent condition, just as before its sale, in its complete original packaging (box, etc.) which should not have damage/damage, and with all the contents of the original packaging. In order to accept the return of the product, the original purchase document (retail receipt, invoice) must be shown by the person who originally purchased the product. The customer will be responsible for the shipping cost of the return of the product. Additional shipping costs will be charged.


Exchange

The company allows you to exchange a product with another within 14 days of its receipt. The customer must return the product to the excellent condition that received it. The basic condition for the change is that the returned product has not been used, is in excellent condition, just as before its sale, in its complete original packaging (box, etc.) which should not have damage/damage and with all the contents of the original packaging. The customer will be responsible for the shipping cost of the return of the product and the shipping of the exchange item. Additional shipping costs will be charged.


Refund

Items on sale from the previous collections, special offers and bazaar products are not refundable. In any case you can return your order for a voucher of returned items worth.


2024 Bazaar Days

Items during our bazaar days of March 1-2-3, 2024 will be shipped as of Monday 4 subject to availability. No free shipping during bazaar days.


Applicable law – Jurisdiction

The terms of use of our site together with the other policies and procedures for the payment of products through our site are governed and interpreted by the applicable legislation regarding e-commerce and distance selling, in accordance with international European and domestic Greek law and in particular with the provisions of Law 2251/1994 for the protection of the consumer, Having regard to European Directive 2011/83/EU on consumer rights incorporated into Greek legislation by Joint Ministerial Decision 70330/2015, law 2472/1997 on the protection of individuals and personal data, as well as Directive 2002/58/EC of the European Parliament and of the Council on the processing of personal data and the protection of privacy in the field of electronic communications, as amended by 2009/136/EC.